Managing Challenging Behaviour

Course Description

Our Managing Challenging Behaviour training course is for those staff members whom may come into contact with patients, service users, or customers who present with challenging behaviours.

Guardian Angels Training has developed this one day Managing Challenging Behaviour training course to ensure that delegates not only learn why such challenging behaviours may arise, such as a form of communication i.e. what is the message behind the challenging behaviour, but also how to manage, distract, de-escalate, and seek to minimise repeated episodes.

Duration

3 to 6 hours depending upon your local training needs analysis and your Challenging Behaviour risk assessment.

Syllabus

Our Managing Challenging Behaviour training course will ensure that staff members are trained to:

• assess the potential for challenging behaviour
• understand the need to be prepared at all times
• prevent confused, challenging and unpredictable behaviour
• deliver high quality person centred care to the most challenging patients, service users or customers

Our delivery of the Managing Challenging Behaviour training course is tailored to appropriately suit either the; child, adult, learning disability, or mental health setting.

The Managing Challenging Behaviour training course will ensure that you safeguarding the health, safety and wellbeing for your employees, patients, service users and visitors, whilst also ensuring that you meet the current legal requirements for health and social care practice and training.

We have successfully delivered our Managing Challenging Behaviour training course to statutory and private care providers, voluntary organisations and people working in the community throughout the UK, so please contact us to discuss your local training requirements.

Please note, that our Managing Challenging Behaviour course is based around a Non-Physical Intervention training model. Therefore; should your local training needs analysis and risk assessment for specific challenging behaviour require physical intervention training such as Care and Control, Disengagement, Physical Interventions, or Physical Restraint, then please contact us for more information or search our website for these specific courses.